“We remain responsive to your needs”

OUR CLIENT CHARTER

We put clients first by committing to our Castle Gate Group Client Charter and we promise we will always:

  • Deal with you as an individual and not as a case.
  • Listen to you and always act in your best interests.
  • Act with integrity and protect your confidentiality Communicate with clarity and avoid jargo.
  • Deal promptly with your letters, emails and phone calls.
  • Progress your matter as quickly as reasonably possible.
  • Agree transparent costs that reflect the value of our work.
  • Provide you peace of mind and understanding.
  • Ensure you receive the highest standards of service and quality.
  • Provide you the best specialist advice for your situation.
  • Remain responsive to your needs.

The CGG Client Charter is our written promise to you of the commitment we make when taking you on as our client. Our goal is always to meet your highest expectations of service, quality and specialist advice. Your case is unique and we believe this deserves a unique response.

We are committed to our approach and to achieving the outcome you are seeking. Contact us now so we can organise a free no obligation initial consultation.

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